Customer Service / Logistics

Customer Service Advisor

Location: Near Wroxton, Oxfordshire Salary: Up to £27,000 DOE Contract: Permanent, Full‑Time

A growing organisation in the Oxfordshire area is seeking a proactive and personable Customer Service Advisor to join their team on a permanent basis. This is an excellent opportunity for someone who thrives in a customer‑focused environment and enjoys building strong relationships with clients and colleagues.
Due to the rural location, a full UK driving licence and access to your own vehicle are essential.

The Role

The successful candidate will act as a key point of contact for customers, handling enquiries, managing bookings, and ensuring a smooth and positive experience throughout. You’ll work closely with internal teams, provide accurate information, and maintain high service standards at all times.

Key Responsibilities

• Deliver friendly, professional customer service via phone and email
• Manage enquiries, bookings, and general support requests
• Maintain accurate records and follow internal processes
• Liaise with internal departments to resolve issues efficiently
• Build and maintain strong customer relationships
• Support wider administrative tasks as required

About You

We’re looking for someone who brings warmth, confidence, and a genuine passion for helping people. You should have:

• Previous experience in an office based customer service or people‑focused role
• Excellent communication skills and a positive, engaging manner
• Strong organisational skills and attention to detail
• Ability to work independently and as part of a team
• A proactive, solution‑focused approach
• Ideally, a good geographical knowledge would be of huge advantage in this role.
• A full driving licence and access to your own vehicle (essential)

What’s on Offer

• Salary up to £27,000, depending on experience
• Supportive working environment
• Monday–Friday working hours
• Opportunity to grow within a developing organisation

If you have a solid customer service / office based experience, why wait…

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