Senior Administrator

Senior Administrator

Location: Telford
Salary: £32k to £34k Dependant on experience
Contract: Permanent

Job Overview
We are seeking an organised and proactive Transport Planner to join our operations team in Telford. This is a permanent, full-time role responsible for planning and coordinating daily transport activities to ensure efficient, cost-effective, and timely delivery operations.
Shift times are fixed once assigned and do not rotate. Flexibility is required depending on operational demands.


Key Responsibilities

• Allocate work to drivers in line with legal and company requirements
• Monitor deliveries and collections, resolving issues in real time
• Communicate effectively with drivers, customers, and internal teams
• Ensure compliance with driver hours, tachograph, and transport legislation
• Handle unexpected challenges such as delays, breakdowns, or last-minute changes
• Maintain accurate records and transport documentation
• Support continuous improvement within transport operations

Skills & Experience

• Previous experience in a transport planning or logistics role (preferred but not essential)
• Strong organisational and problem-solving skills
• Ability to work under pressure in a fast-paced environment
• Confident communicator with a professional telephone manner
• Good IT skills, including transport management systems and Microsoft Office
• Flexible approach to working hours and operational requirements

Working Pattern:

• Monday            0830-1600
• Tuesday            0900 -1800
• Wednesday       0830-1600
• Thursday           0900-1800
• Friday               0900-1800