Branch Manager

Branch Manager – Weston
Salary: Up to £40,000
Hours: Monday – Friday, 8:30am – 5:30pm
No Weekends

We’re looking for an experienced Branch Manager with a strong Lettings and Property Management background to lead a team of 7 staff in a busy, fast-paced office.

This is a hands-on leadership role for someone passionate about people management, delivering excellent customer service, and driving department performance across the South West.

Main Duties

• Run the day-to-day operations of the branch

 

• Lead, motivate and develop a team of 7

 

• Maintain high customer service standards for landlords and tenants

 

• Train, coach and support team members

 

• Manage workloads, escalations and complex maintenance issues

 

• Handle customer complaints

 

• Ensure compliance with lettings legislation

 

• Conduct one-to-ones and performance reviews

 

• Support recruitment and team growth

 

• Produce management reports

Work with the social media manager to attract new landlords

Skills and Experience
 

• 5+ years’ experience in Lettings / Property Management

 

• 2+ years’ management experience

 

• Proven team leadership and motivational skills

 

• Strong communication, organisation and problem solving

 

• Driven, proactive and comfortable in a high-volume environment

Qualifications
 

• Propertymark ARLA Level 3 (desirable)

 

• GCSE Maths & English (Grade C or above)

 

• A Levels or equivalent (preferred)

What’s On Offer
 

• Salary up to £40,000

 

• Monday–Friday working (no weekends)

 

• 22 days holiday + bank holidays

 

• Propertymark ARLA qualification & membership support

If interested please click APPLY