Operations Support Manager

Operations Support Manager – Front of House
Bristol
Competitive Salary

Are you a natural organiser who loves creating smooth-running, welcoming environments? Our anonymous client is seeking an Operations Support Manager to join their Front of House team in a hands-on role.

You’ll be at the heart of daily office operations, supporting a small team, coordinating shifts, and ensuring colleagues, clients, and visitors have a consistently positive experience. You’ll also work with Facilities, IT, Office Services, and Health & Safety teams to keep everything running behind the scenes.

What You’ll Do

• Lead and support the Front of House team, acting as a friendly point of escalation
• Coordinate shifts and daily operations
• Support meetings, events, and client hospitality
• Liaise with suppliers and facilities teams to resolve issues
• Maintain office standards, from meeting rooms to security and pantry areas
• Assist with administration, budgets, and compliance tasks
• Contribute to service improvements and projects

About You

• Experience in front-of-house, office management, facilities, or hospitality
• Strong communication and interpersonal skills
• Organised, proactive, and able to manage multiple priorities
• Customer-focused mindset, able to build rapport with colleagues and visitors
• Confident using IT systems, with a willingness to learn basic troubleshooting
• Understanding of health and safety practices (or willing to learn)

Shift Pattern
You will need to be flexible between 07.30 am  - 7.00 pm and will work e.g. 07.30 – 4.30 pm one week and the next 10.00 am  7.00 pm.

This is a fantastic opportunity to take ownership of the front-of-house experience, make a visible impact, and work in a supportive, collaborative environment.