Internal Sales

Internal Sales
Oldbury, West Midlands
Full-Time, Permanent
Monday to Friday: 8:00 AM - 4:30 PM
Salary: Competitive, dependent on experience
Benefits: Company pension, employee discount, free parking on-site, employee assistance programme and more.

Do you have experience working within Internal Sales within the Timber or Builder Merchant industry? Our client is seeking a dedicated Internal Sales Executive to join their existing team of specialists and industry knowledge is key. You will be responsible for managing customer inquiries, processing orders, and providing product knowledge to clients. This role required a proactive individual with experience in timber of builder merchant sales, aiming to drive sales growth and maintain strong customer relationships.

Key Responsibilities as Internal Sales:

• Handle inbound sales inquiries via telephone, email, and in-person interactions
• Provide expert advice on timber and building materials to assist customers in making informed decisions
• Process sales orders accurately and efficiently
• Generate quotations and follow up to convert inquiries into sales
• Maintain and develop relationships with existing and new customers
• Collaborate with the external sales team to identify and pursue new business opportunities
• Ensure customer satisfaction by addressing queries and resolving issues promptly
• Keep up-to-date with product knowledge and industry trends

Requirements as Internal Sales:

• Proven experience in internal sales within the timber or builder merchant industry
• Strong knowledge of timber products and building materials
• Excellent communication and interpersonal skills
• Ability to work effectively in a fast-paced environment
• Proficient in Microsoft Office and sales processing systems
• Self-motivated with a proactive approach to sales and customer service
• Desirable Attributes:
• Familiarity with the local construction and building industry in the West Midlands
• Experience with CRM systems and sales analytics
• Ability to work collaboratively within a team and contribute to a positive work environment

If you are interested in being considered for this permanent opportunity and have the relevant background in timber or builder merchants industry then click "Apply" now to be considered.