Administrator

We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders. It will be a huge advantageous if you have used Sage.

Key Responsibilities will be:

• Answer incoming telephone calls in a professional manner.
•  Greet and assist visitors to the premises.
•  Perform scanning, photocopying, and filing duties.
•  Maintain and update spreadsheets and records.
•  Use the company's database to input and retrieve information.
•  Provide administrative assistance to the sales and service teams.
•  Coordinate documentation and data entry as required.
•  Assist with picking, packing, and despatching products.
•  Book in deliveries and maintain accurate records.
•  File and manage invoices.
•  Process invoices in line with company procedures.
•  Provide back-up support to the accounts department when required.

The ideal candidate will have the following skills:

• Strong communication skills, both written and verbal.
•  Confident and professional telephone manner.
•  Proficient IT skills, including spreadsheets and databases.
•  Accurate record-keeping and attention to detail.
•  Good numerical ability and comfortable working with figures.
•  Legible handwriting and ability to produce clear documentation.
•  Flexible, reliable, and willing to support multiple departments as needed.
•  Organised and proactive with the ability to manage workload effectively.
•  Team-oriented, with a willingness to assist colleagues across departments.
•  Knowledge of logistics or order despatch processes

In return we will provide full product support and training and a very friendly place to work.