Inbound Call Advisor

Role overview:
Loughborough  

Temp to Perm
Full Time
Working hours/Shift patterns – 40 hours per week, rotational shifts Monday-Friday between 09:00 AM and 20:00 PM.
One weekend shift every 2 weeks (09:00 AM - 17:30 PM).
 
Start Date: Monday, 23rd February 2026
 
 
As a Telephone Sales Advisor (Inbound) you’ll be speaking to customers who have previously visited the companies website and are looking to purchase some of the amazing technology and services.
 
Through effective listening, fact finding and matching the customers’ needs with their amazing technology and services, you’ll convert these calls into sales whilst delivering a best-in-class customer experience and creating customers for life.
 
Don’t worry if you’ve never worked in a telephone sales role, with training and ongoing support you’ll be able to offer a world class sales experience. 

Role overview:

As part of this role, you’ll be responsible for:
 
• Exploring customer needs and offering suitable products and services from the websites
• Effectively pitching the benefits of  products and services to customers
• Guiding the customer through the sales journey whilst ensuring they are kept fully informed
• Working towards and aiming to exceed sales expectations
• Delivering a best-in-class customer experience
 
This role will involve dealing with credit(s) payments and setting up credit plans,
 

You will need:
 
• To be a confident communicator with strong people skills
• To be driven with the desire to consistently exceed sales targets
• IT literate with the ability to navigate multiple systems quickly and efficiently 
• A passion for tech! 
• Flexible and adaptable
• A passion for putting customers first and creating customers for life
• Previous sales experience would be desirable
 
Please submit your CV or email to michelle.alburey@pertemps.co.uk or call 01509 213000