Receptionist

223204186

£29,500 Per Annum

Full Time

Temporary

Oxford, Oxfordshire

Administration

Posted 1 day ago

Expires In 28 Days

Job Description

  • Lodge Receptionist – Front of House 📍 Location: Oxford
    🕒 Type: Full-time
    💼 Salary: £29,614

We are seeking a courteous, reliable, and proactive Lodge Receptionist to join our team and help ensure the smooth operation of front-of-house and security services. This is a key role in maintaining a safe, secure, and welcoming environment for all members of the College and its visitors.
Key ResponsibilitiesSecurity Duties
  • Operate access control in line with College policy.
  • Respond to fire and security alarms, including building evacuations and liaising with emergency services.
  • Monitor CCTV and fire alarm systems, reporting faults and maintaining logs.
  • Issue and track keys for members, guests, and contractors.
  • Maintain accurate records of incidents, accidents, and alarm activations.
  • Liaise with Junior Deans on student welfare issues out of hours.
  • Coordinate emergency maintenance responses.
Front of House Duties
  • Provide information and assistance to College members, visitors, and conference delegates.
  • Manage incoming calls, messages, and mail.
  • Maintain forwarding addresses for students.
  • Promote and sell College souvenirs.
  • Support B&B bookings and guest enquiries.
  • Log and forward reports of room defects.
General Duties
  • Maintain the cleanliness and organisation of the Lodge area.
  • Support administrative tasks and assist with OSS and Conference team coordination.
  • Accept and manage courier deliveries.
  • Monitor parking and handle lost property appropriately.
  • Provide flexible cover at other reception points as needed.
RequirementsEssential
  • Excellent interpersonal and communication skills.
  • Ability to remain calm and professional in a busy, varied environment.
  • Strong organisational skills and attention to detail.
  • Comfortable using IT systems and maintaining accurate records.
  • Willingness to undertake First Aid and security-related training.
  • Flexible and team-oriented approach.
Desirable
  • Experience in a similar front-of-house or security role.
  • Familiarity with CCTV, access control, or fire alarm systems.
  • Knowledge of College or academic environments.