Customer Service Advisor - Guildford

Customer Service Advisor – Orpington | £27,053

Are you passionate about delivering excellent customer service and want to join a successful, growing company? Our client, a leading UK storage provider, is looking for a Customer Service Advisor to join their Orpington team. This is an exciting opportunity to work in a dynamic environment with excellent career progression.

The Role:
As a Customer Service Advisor, you will be the first point of contact for customers, providing friendly, professional support both in person and over the phone. You’ll help customers choose the right storage solutions, handle enquiries, and ensure the smooth running of day-to-day operations.


Key Responsibilities:

• Advise and sell the company’s range of services to potential and existing customers.
• Respond to enquiries efficiently over the phone and face-to-face.
• Complete administrative tasks to ensure compliance with company policies.
• Maintain high standards of store cleanliness and presentation.
• Contribute to achieving store financial targets and maximising revenue.
• Identify opportunities to increase occupancy and revenue from each customer.
• Ensure Health & Safety procedures are followed for staff and customers.

What We’re Looking For:

• Strong customer service skills with a friendly, approachable attitude.
• Organised and detail-oriented, able to handle administrative tasks efficiently.
• Motivated to hit targets and contribute to team success.
• Flexible, reliable, and ready to start immediately.

Why Join?

• Competitive salary of £27,053
• Immediate start with interviews happening ASAP
• Excellent career progression opportunities in a growing business
• A supportive and professional team environment

If you’re enthusiastic about customer service and ready to grow your career, apply today!