Administrator - Facilities Support

Business Support Administrator – Facilities Support

Location: Ballard House, PL1
Hours: 37 per week
Assignment: 12-week temporary assignment
Pay: £12.85ph

Join a Busy Facilities Team in a Key Front‑Facing Role

Pertemps are excited to be recruiting on behalf of our client for a Customer Facing Worker to support the smooth running of a major public building. This is a fantastic opportunity for someone who enjoys variety, thrives in a customer‑focused environment and is confident juggling multiple responsibilities throughout the day.
 
You’ll be the first point of contact for staff, visitors, and contractors - helping to keep the building running safely, efficiently, and professionally.

Front‑of‑House & Customer Service

• Welcoming visitors and inducting them on arrival
• Acting as incident officer when required
• Coordinating meeting rooms, facilities bookings, and electric vehicle reservations
• Issuing keys, access passes, and supporting general enquiries

Facilities & Building Support

• Receiving and securely managing post and deliveries
• Liaising with external contractors for repairs and security services
• Administering building access systems
• Supporting the day‑to‑day operation of the building in line with service standards

Operational Responsibilities

• Working to schedules, rotas, and task lists
• Ensuring charges for facilities and services are agreed and processed
• Helping building users carry out their roles effectively with the right resources in place

What We’re Looking For:
Essential Skills & Experience

• Strong communication skills and a confident customer‑facing manner
• Good literacy, numeracy, and IT skills (Microsoft Word, Excel, Outlook)
• Experience working flexibly, including occasional out‑of‑hours support
• Ability to plan and prioritise your own workload
• Understanding of building management or administrative procedures

Desirable

• Experience in Facilities Management or coordinating building services
• Knowledge of billing or invoicing processes
• Customer service or First Aid training
• Relevant administration qualifications

Why This Role Might Be Perfect for You

• You enjoy being the “go‑to” person who keeps things running smoothly
• You like a mix of admin, customer service, and hands‑on coordination
• You’re organised, reliable, and comfortable taking responsibility
• You want a role where no two days feel the same

Call Emily on 01752 601116 for more information or click 'Apply Now' to submit your application today!

Please note: Due to high application volumes, only shortlisted candidates will be contacted. If you haven't heard from us within 14 days, please consider your application unsuccessful on this occasion-but do keep an eye out for future roles with Pertemps!