IT Support

IT Support Engineer – £17.15 per hour – Rugby, Warwickshire
Location: Rugby, Warwickshire 
Salary: £17.15 per hour
Temp Role: Could lead to perm for the right candidate 
Hours: Monday to Thursday, 08:00–16:30; Friday 08:00–13:00
About the Role
We are seeking an experienced IT Support Engineer to join our innovative and growing team. You will play a key role in delivering high-quality IT support across the business, working on a broad range of technologies including Active Directory, Microsoft 365, Intune, and core infrastructure services.
This is a varied position where you will provide 1st, 2nd, and occasional 3rd line support, ensuring smooth day-to-day IT operations and contributing to longer-term improvement initiatives.
Key Responsibilities:

• Provide hands-on support and administration across IT systems and applications
• Manage and maintain Active Directory, Azure/Entra ID, and identity and access management
• Support and configure Microsoft 365, Intune, SharePoint, Teams, and related services
• Troubleshoot Windows Server, workstation, and mobile device issues
• Maintain network infrastructure including DNS, switches, WiFi, and VPN
• Deliver excellent customer service, clearly communicating solutions to non-technical users
• Assist with patch management, performance monitoring, and scripting (e.g., PowerShell)
• Help drive improvements in security, processes, and infrastructure

About You:
To be successful in this role, you will bring:
✅ Solid experience in IT support (1st/2nd line, ideally some 3rd line)
✅ Proficiency with Active Directory, Microsoft 365, and Intune administration
✅ Good working knowledge of networking fundamentals and infrastructure
✅ Familiarity with Windows Server, Hyper-V, and cloud services (Azure)
✅ Excellent problem-solving skills and proactive approach
✅ Strong communication and documentation abilities
What’s on Offer:
🌟 Competitive pay – £17.15 per hour
🌟 Early finish every Friday
🌟 25 days annual leave plus bank holidays
🌟 Pension scheme, life insurance, and health insurance
🌟 One day per week hybrid working (after on boarding)
🌟 Career development in a growing and innovative organisation
How to Apply:
If you’re ready to take the next step in your IT career, we’d love to hear from you. Click Apply Now to submit your CV or email your cv to Rugbyadmin@pertemps.co.uk