Stakeholder Engagement Manager

This is a fantastic opportunity to lead external engagement with MP's and Councils, on a range of issues, including Thames Water's biggest ever investment programme to improve performance, across the capital. 

You will manage and deliver political and other stakeholder engagement activities across London to protect and improve the company’s reputation.

This is an integral role, accountable for delivering a programme of engagement ensure MPs and senior councillors in the region are aware of Thames Water’s key messages. You will also be responsible for responding to queries from stakeholders, ensuring appropriate attendance at key meetings and identifying opportunities to promote the company’s turnaround plan.

What you will be doing as Stakeholder Engagement Manager

• Function as main point of contact in TW for senior political stakeholders on local issues
• Build upon existing and identify new political relationships
• Provide insights and advice on effective engagement to senior leaders
• Support the incident communication function to keep stakeholders informed
• Provide clear leadership to the rest of the London Stakeholder Engagement Team   

What you should bring to the role

• Significant experience engaging with stakeholders, particularly within local government
• Able to demonstrate clear leadership experience
• Experience advising colleagues, up to and including at the Executive level, on successful engagement
• Experience of external engagement, ideally in a regulated sector, coupled with a strong understanding of our external environment and the positions of key stakeholders
• Excellent written communication skills, including writing for a variety of channels and audiences.
• Very strong verbal communication skills, including presenting to internal and external audiences.
• The ability to build strong relationships and challenge accepted approaches
• Effective collaboration and the ability to work well with others from diverse disciplines

What’s in it for you? 
An opportunity to join a company that offers its employees a rewarding career path, allowing individuals to reach their full potential.

• Competitive salary from £45,000 - £55,000 per annum depending on experience
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.