Communications Assistant Level 4 Apprentice

Start your Communications career with Thames Water 
Kick‑start your future as a Communications Assistant Apprentice. You’ll rotate across media, internal comms, marketing, incident comms, local engagement, and public affairs - building broad experience while working toward a Level 4 Public Relations & Communications Assistant qualification. 
 
What you’ll do: 

• Support planning and delivery of internal and external comms campaigns. 
• Draft press releases, newsletters, social posts, and other content. 
• Monitor media coverage and compile summaries. 
• Contribute to digital updates, website content, and creative ideas. 
• Organise comms data and assist with stakeholder activities. 
• Take part in team meetings and ongoing training as you develop your skills. 

 
Where you will work:  
Location: Clearwater Court Reading RG1 8DB- Hybrid 
Hours: 36 hours a week across four working days plus one off-the-job training day,  
Start date: Sept 2026  
 
Training and qualification:
You’ll study with Oxford Professional Education, one of the UK’s leading communications training providers. Your training includes 2 live online workshops per month, supported by a one-to-one monthly trainer meeting with our subject experts.   
Qualification: Public relations and communications assistant Level 4 Standard- This aligns with Public Relations and Communications Association (PRCA) for criteria for Individual Membership. 
Duration: Permanent contract with a 14–16-month structured programme 
 
What you should bring to the role:  

• Has 5 GCSE Maths and English (grade 9-4 / A-C)  
• 48 UCAS Points from a related subject area    
• Interest in public relations, communications, or media   
• Can manage their time well and stay organised  
• Is passionate about learning and aligned with Thames Water’s goals for the future    

   
What’s in it for you?       

• Excellent salary: £22,500 annum       
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)       
• Performance-related pay plan directly linked to company performance measures and targets       
• Generous Pension Scheme through AON      
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.        

Find out more about our benefits and perks 
         
Who are we?       
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. 
       
Learn more about our purpose and values       

Working at Thames Water       
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.      
 
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.       
Together, we can build a better future for our customers, our region, and our planet.        

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.     
   
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.      
 
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.           

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.