Technical Compliance Advisor

A key drive for Thames Water to ensure the sustainability of our asset base is to ensure that all projects and/or repairs are delivered in line with our asset standards.

The Technical Compliance Advisor role is part of a new function to build on existing quality assurance processes. This new role will support operational teams in improving quality compliance and value for money.

This is a very varied role with a good mix of field-based and office-based reviews. Field-based reviews will include attending the site to assess the work done against the scope of work and any relevant standards. Office-based reviews will include reviewing images of work done and data analysis for higher volume, low-value work.

What you will be doing as a Technical Compliance Advisor

• Building relationships is a key part of the role of working with operational colleagues and suppliers in reviewing procedures and operational delivery against industry standards/best practices.
• Where necessary, the Technical Compliance Advisor will work with various stakeholders and experts to produce guidance documents to introduce consistent standards across all our work.
• The Technical Compliance Advisor will be naturally inquisitive, always looking for ways to improve compliance with asset/industry standards and deliver the best value for money.
• With a starter-finisher mindset, this role will use its tenacity to ensure that improvements are embedded.
• There will be a strong network of support within the operational commercial function, allowing improvements to be made at pace with access to contract managers, quantity surveyors and senior managers.
• The existing system is highly dynamic with the ability to flex resources to meet demands. This adaptability will be a key attribute for the technical compliance advisor to embrace and embed more widely.

Location – You will be working all across the Thames Water patch. Suitable candidates can be based across London (West, North & Central)
Working Hours – 36 hours per week.

What you should bring to the role

• Strong organisation and communication skills, with excellent attention to detail.
• Proactive and flexible. High-quality report writing.
• Inquisitive.
• High level of commercial acumen.
• Excellent MS Excel skills.
• Experience in reading and interpreting construction drawings/asset standards.
• Interpersonal skills/building relationships.
• Knowledge of construction techniques.
• Methodical approach to quality assurance.
• Knowledge of wastewater is ideal but not essential.
• Knowledge of Salesforce is ideal but not essential.

What’s in it for you?

• Offering up to £35,000 per annum, depending on experience and skills.
• 24 days holiday per year, increasing to 28 with the length of service. (plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily
difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know. We’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.