Lounge Team Leader
461121260
£35,000 Per Annum
Full Time
Permanent
Staines, Surrey
Customer Service And Call Centre
Posted 2 days ago
Expires In 27 Days
Job Description
Aviation Recruitment Network Ltd have an exciting opportunity for an experience team leader to join a VIP Lounge in London Heathrow Airport.
The VIP Lounge is for a leading international airline priding themselves in exceptional service and high-end clientele! This is an exciting position for the right individual that offers the chance to progress long term. Must have front of house/hospitality experience.
As a Lounge team leader you will receive:
• Starting £35,000 per annum
• Full time hours between 37.5hrs to 40hrs per week
• Company uniform and ongoing training with progression
• Criminal Record Check (DBS) re-imbursed after 4 weeks
• Free meals provided on Shift.
As lounge team leader you must have:
• Previous experience working in similar environment or must come from a hospitality background.
• Excellent knowledge of Food and Beverages with interpersonal skills.
• Ability to learn and adapt to lounge service procedures and menus quickly.
• Organised and ability to remain calm under pressure.
• Experience of managing or supervising a service team from diverse backgrounds
• Must pride themselves in presentation
• Excellent command of English
• Ability to work flexible hours, ability to commute to Heathrow as early as 06:00am
and finish late shift at 22:00pm.
Lounge team leader duties will include:
• Welcoming and assisting VIP and premium guests in a very courteous manner.
• Ensuring the highest quality of customer service is being always delivered.
• Managing rota and peak times based on scheduled flights
• Ensuring the teams presentation standard are well maintained.
• Coordinating with food and beverage services in professional and timely manner.
• Ensuring the cleanliness and ambience of the lounge is well always maintained.
• Providing training for new starters
If you feel you have the skills and experience to become a Lounge team leader, then click on apply or call our Heathrow Branch and speak to Salman Akhtar.
Aviation Recruitment Network Limited is acting as an Employment Business for this position.
The VIP Lounge is for a leading international airline priding themselves in exceptional service and high-end clientele! This is an exciting position for the right individual that offers the chance to progress long term. Must have front of house/hospitality experience.
As a Lounge team leader you will receive:
• Starting £35,000 per annum
• Full time hours between 37.5hrs to 40hrs per week
• Company uniform and ongoing training with progression
• Criminal Record Check (DBS) re-imbursed after 4 weeks
• Free meals provided on Shift.
As lounge team leader you must have:
• Previous experience working in similar environment or must come from a hospitality background.
• Excellent knowledge of Food and Beverages with interpersonal skills.
• Ability to learn and adapt to lounge service procedures and menus quickly.
• Organised and ability to remain calm under pressure.
• Experience of managing or supervising a service team from diverse backgrounds
• Must pride themselves in presentation
• Excellent command of English
• Ability to work flexible hours, ability to commute to Heathrow as early as 06:00am
and finish late shift at 22:00pm.
Lounge team leader duties will include:
• Welcoming and assisting VIP and premium guests in a very courteous manner.
• Ensuring the highest quality of customer service is being always delivered.
• Managing rota and peak times based on scheduled flights
• Ensuring the teams presentation standard are well maintained.
• Coordinating with food and beverage services in professional and timely manner.
• Ensuring the cleanliness and ambience of the lounge is well always maintained.
• Providing training for new starters
If you feel you have the skills and experience to become a Lounge team leader, then click on apply or call our Heathrow Branch and speak to Salman Akhtar.
Aviation Recruitment Network Limited is acting as an Employment Business for this position.
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