Resident Advisor / Front of House

Student Resident Advisor / Front of House

£12.22 per hour • Temporary (3 months) • Reading

Are you friendly, organised, and great with people? A leading student accommodation provider is looking for a confident Resident Advisor to join their team in Reading. This is a fantastic opportunity to support a vibrant student community while gaining valuable front‑of‑house experience.

Start: ASAP
Hours: Monday–Friday, 9am–5pm
Contract: Temporary, 3 months
Pay: £12.22 per hour

What you’ll be doing
As the first point of contact for residents, you’ll play a key role in creating a welcoming, supportive environment. Your day-to-day work will include:

• Delivering excellent customer service in person, over email, and by phone
• Handling queries and helping residents find the right solutions
• Supporting the smooth running of the front desk and wider site
• Ensuring a positive experience for everyone who walks through the door

What we’re looking for

• You’ll thrive in this role if you bring:
• Previous front-of-house or reception experience
• Strong customer service skills in a people-focused environment
• Confident IT skills, especially Microsoft Office
• The ability to handle queries calmly and professionally
• Clear, confident communication — written and verbal
• Great organisation and time management
• A proactive, self-motivated approach
• A friendly, approachable manner and strong interpersonal skills