Cluster Manager

Cluster Manager – Major Blue-Chip Account



📍 Wishaw / Motherwell (Scotland & Northern Ireland coverage)

💰 £35,000 – £37,000 / Performance Bonus / Company Car & Fuel Card

🕒 40 hours per week (flexibility and travel required)


Join a Market-Leading Recruitment Business

Pertemps Network Group — one of the UK’s largest and most respected recruitment organisations and consistently recognised as a Times Top 100 employer — is seeking an exceptional Cluster Manager to lead a high-profile, multi-site operation.

This is a rare opportunity to take ownership of a £30m revenue contract, supplying high volumes of temporary drivers (LGV 1 / HGV 1 / 7.5 Tonne) to a major blue-chip client across Scotland and Northern Ireland.

If you are commercially driven, operationally sharp, and passionate about leading high-performing teams, this role offers genuine impact, autonomy, and career progression.



The Opportunity

As Cluster Manager, you will:

• Lead and develop an on-site team.

• Take full accountability for regional performance and profitability.

• Build strong, strategic client partnerships.

• Deliver exceptional service aligned to SLA and contractual commitments.

• Drive recruitment, retention, and operational excellence across all locations.

This role demands a confident decision-maker with experience in high-volume, on-site recruitment environments. Logistics recruitment experience is advantageous, but strong operational leadership from similar sectors will be considered.



What You will Be Responsible For

Strategic & Commercial Leadership

• Develop and execute regional strategic plans.

• Ensure peak workforce planning (8+ weeks ahead of uplift)

• Analyse profitability and implement corrective action plans.

• Maintain strict budget control and cost management.

• Deliver 100% compliance audit standards.

Client Relationship Management

• Build true partnership-level relationships.

• Lead monthly client review meetings.

• Act as senior escalation point.

• Maintain exceptional communication standards.

Operational Excellence

• Ensure full contractual fulfilment against SLA.

• Drive recruitment and retention strategy based on market insight.

• Lead peak planning and operational preparation.

• Embed best practice across all sites.

• Maintain payroll, invoicing, and credit control accuracy.

Leadership & Development

• Create and implement development plans for all staff.

• Provide senior HR escalation support.

• Champion new initiatives and continuous improvement

• Demonstrate visible, inspirational leadership at all times.

What We are Looking For

You will bring:

• Proven experience managing high-volume, on-site recruitment operations.

• Strong commercial awareness and financial control

• A track record of delivering against demanding KPIs.

• Exceptional stakeholder management skills

• Confidence in making strategic decisions.

• Calm, resilient leadership in complex environments.

• A proactive, solutions-focused mindset

What is in It for You?

• Competitive salary (£35,000–£37,000)

• Performance-based bonus scheme

• Company car & fuel card

• Flexible working

• High-profile, £30m account responsibility

• Genuine career progression within a leading recruitment business

• Opportunity to shape and influence regional strategy.

Ready to Lead at Scale?

If you are a results-driven leader who thrives in fast-paced, high-accountability environments and wants to play a pivotal role in delivering operational excellence, we want to hear from you.

Apply today by sending your CV and cover letter to:

robin.wilson@pertemps.co.uk

Join Pertemps Network Group and help shape the future of strategic workforce delivery.

Closing Date – Friday 6th March 2026