Fleet Customer Service Advisor

🚨 We’re Hiring!
Role: Fleet Customer Service Advisor (Royal Mail)
📍 Location: Chesterfield, S40 1AA
Come and join the team at Royal Mail in Chesterfield and help keep Royal Mail’s fleet on the move! 🚚💨
As part of the Bookings team, you’ll be the go-to person for arranging and managing maintenance for the vehicles and trailers. This includes booking work with internal workshops as well as external suppliers.
You’ll play a big part in making sure their vehicles stay safe, compliant, and ready for the road every day 👍
🔧 What you’ll be doing:

• Booking MOTs, services, safety checks, and repairs
• Coordinating with workshops, suppliers, and operational teams
• Making sure maintenance is completed on time to reduce vehicle downtime (VOR)
• Keeping records up to date and accurate
• Helping ensure all vehicles meet safety and compliance standards
• Dealing with urgent issues quickly and keeping things running smoothly

💡 What we’re looking for:

• Great communication and organisation skills
• Ability to work in a fast-paced environment and stay calm under pressure
• Strong attention to detail
• Confident using systems like Outlook, Excel, and booking tools 💻
• Able to juggle multiple tasks and prioritise effectively
• Positive attitude, reliable, and keen to learn

🕒 Working hours:
You’ll work on a 3-week rotating shift pattern:

• Week 1: 6am – 2pm (Early)
• Week 2: 6am – 2pm (Early)
• Week 3: 8am – 4pm (Late)

💷 Pay & details:

• £13.52 per hour
• Office-based role (full-time) 🏢
• Temporary ongoing position (no fixed end date)

If you like staying organised, working as part of a team, and keeping things moving, this could be a great fit! 🙌