Office Account Handler

📞 Office Account Handler r
💷 £25,500 per year | Monday to Friday, 8:30am – 4:30pm 

We’re looking for a confident and motivated Account Handler to join a growing office team in Worcester. This is a temp-to-perm role, ideal for someone with strong customer service and admin skills who enjoys working in a fast-paced, supportive environment.
You’ll be the key point of contact for clients, ensuring smooth communication, managing orders, and building strong relationships across both retail and trade accounts.

🗂️ Key Responsibilities: Client Management:

• Act as the primary contact for a portfolio of client accounts
• Build lasting relationships and maintain client satisfaction
• Regularly check in with clients to offer updates and support

Order & Admin Support:

• Handle new orders, quotes, amendments, and general account queries
• Ensure accurate record-keeping and timely communication
• Support the onboarding of new clients

Issue Resolution & Coordination:

• Respond promptly to queries or complaints with professionalism
• Liaise with internal departments to ensure swift resolution
• Track client activity and suggest improvements when needed

✅ About You:

• Previous experience in office admin or customer service (required)
• Confident communicator with strong relationship-building skills
• Highly organised and detail-oriented
• Proficient with Microsoft Office and general computer systems
• Able to multitask and thrive in a deadline-driven environment

📋 Role Details:

• Hours: Monday to Friday, 8:30am – 4:30pm
• Pay: From £25,500 per year
• Contract: Temp to Perm
• Location: Worcester

🎁 Benefits (once permanent):

• Company pension & private medical insurance
• Life insurance
• Free on-site parking
• Staff discounts & additional leave
• Regular team events

This is an exciting opportunity for someone looking to grow in a busy office environment while managing meaningful client relationships. Apply today to learn more or arrange an interview.