General Manager

General Manager – Hotel, Restaurant & Events Venue Location: Solihull area
Salary: £30,000 – £35,000 per annum + performance bonuses
Benefits: Profit sharing, company benefits, employee discount, free on-site parking
The Opportunity Our client is a privately owned, expanding 27-bedroom hotel with a restaurant, conference facilities, wedding and events venue. Renowned for delivering excellent service, they are now seeking an experienced General Manager to lead the operation and help maintain and enhance their outstanding reputation.
This is an excellent long-term career opportunity for a driven, hands-on hospitality professional with strong leadership, commercial awareness, and a passion for customer service.
Key Responsibilities As General Manager, you will have full operational responsibility, including:

• Leading and motivating all departments to meet and exceed targets
• Ensuring the sales team consistently achieves agreed sales targets
• Overseeing guest check-in and check-out procedures
• Supervising restaurant and bar operations
• Managing all aspects of housekeeping
• Upselling to guests and maximising profitability across the business
• Overseeing weddings, functions, conferences, and events (including shutdowns)
• Ensuring all health & safety and compliance documentation is up to date
• Delivering continuous staff training and development
• Implementing weekly rotas in line with business targets
• Being fully hands-on across all areas of the venue
• Driving sales and marketing activity, including weddings and functions

About You To excel in this role, you will be a career-minded, proactive team player who can work independently, make confident decisions, and lead from the front.
Essential Requirements:

• Minimum 3 years’ experience in hospitality management
• Minimum 3 years’ experience within the hospitality industry
• Previous sales management experience
• Strong leadership skills with the ability to get the best from your team
• Solid knowledge of food safety regulations
• Strong time management and organisational skills
• Confident with basic financials and performance targets
• Ability to thrive in a fast-paced environment
• Full UK driving licence

What’s On Offer

• Competitive salary of £30,000 – £35,000
• Performance-related bonuses
• Profit-sharing scheme
• Company benefits and employee discounts
• Free on-site parking

If you are passionate about food and beverage, customer service, and are looking to take the next step in your hospitality career with a growing, privately owned business, we would love to hear from you.
Apply now to be considered for this exciting opportunity.
Please send your CV to nikki.owen@pertemps.co.uk