Office Administrator

📍 Location: Colnbrook, UK
💷 Salary: £28,000 – £30,000 per annum (depending on experience)
🕒 Hours: Monday to Friday, 08:00 – 16:30
📄 Contract: Full-time, Permanent


About the Company
Our client is a well-established business in the logistics sector who provides access to products and end to end services that support the transit of international imports and exports. They specialise in E-Commerce, One-Stop Solutions, Express Courier Services, and Cargo Services.


They are now looking for a reliable, detail-orientated Office Administrator to join their UK Head Office in Colnbrook. This role is ideal for someone organised, proactive, and comfortable handling a variety of tasks to keep business operations running smoothly.


Key Responsibilities


Customer Service

• Act as the first point of contact for visitors and guests.

Facilities & Office Management

• Arrange servicing, certifications, and remedial works for equipment/machinery.
• Manage fleet administration (insurance, tax, servicing, repairs, congestion charge etc).
• Organise business insurances and licences (Fleet, Goods in Transit, Public Liability, etc).
• Order office and operational supplies (with finance approval).

Human Resources

• Handle day to day HR administration, escalating to outsourced HR provider when needed.

Audit & Compliance

• Lead site audits, inspections, investigations, and customer visits (AEO, CAA, ETSF, MOU, ISO).
• Conduct regular compliance checks on customs entries.

Suppliers & Customers

• Set up new suppliers/customers following internal processes.
• Support contract negotiation with suppliers/customers.

Training

• Coordinate refresher and new starter training in line with renewal dates.
• Monitor training compliance (including monthly X-ray training).

Health & Safety

• Arrange statutory risk assessments and safety testing.
• Log and report incidents/accidents.

IT Support

• Act as the first point of contact for IT queries, escalating to outsourced IT provider where needed.

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Candidate Requirements


Essential:

• GCSEs (A–C) in Maths and English or equivalent.
• Strong interpersonal and customer service skills.
• High attention to detail with strong organisational ability.
• Able to work both independently and as part of a team.
• Flexible and proactive with the ability to multitask under pressure.

Desirable:

• 2+ years’ experience in a similar administrative role.
• Knowledge of logistics industry standards and accreditations.