Civil Enforcement Officer

Job Title: Civil Enforcement Officer
Location: East London (on-street)
Contract: Temporary / ongoing
Rate: £21.60 per hour (umbrella)
Start: ASAP | Hours: Typically 5 days out of 7 (incl. weekends/early & late shifts)

The Role Join a busy East London parking & streets team as a Civil Enforcement Officer (CEO). You’ll patrol designated beats to keep traffic moving and streets safe, issuing Penalty Charge Notices (PCNs) where necessary and providing a visible, customer-focused presence.
Key Responsibilities

• Patrol on foot/vehicle to enforce parking and traffic restrictions in line with the Traffic Management Act 2004.
• Identify and issue PCNs using handheld devices; capture clear photo evidence/body-worn video as required.
• Check permits, suspensions, and signage; report defects, abandoned vehicles, and hazards.
• Provide polite advice to the public and signpost to council services.
• Prepare accurate notes/statements to support the processing of challenges/appeals.
• Work safely outdoors in all weather; follow lone-working and PPE procedures.

About You

• Previous Civil Enforcement Officer / Parking Enforcement experience in a UK local authority or contractor (preferred).
• Confident using handheld devices and mapping apps; strong attention to detail and record-keeping.
• Excellent customer service and conflict de-escalation skills.
• Fit for sustained on-street patrols; comfortable working shifts/weekends.
• Full UK driving licence or moped/bicycle competence advantageous.

Compliance 

• Right to work in the UK; DBS will be required.

PLEASE NOTE: All applications are monitored and shortlisted candidates will be contacted via phone call or email.